Information and Communication Technologies

Information and Communications Technology (ICT) represents one of the most exciting areas of employment for new graduates, with many finding work as computing professionals in the finance, property and business services sector, as well as the primary ICT sector.

The industry has been one of the fastest-growing areas of the Australian economy. Since the internet began to open up to commercial and individual use in 1994, internet traffic and applications have grown exponentially. In the process, computers and internet communication have become essential in nearly all workplaces.

The work

The range of occupational pathways in ICT continues to expand as technology penetrates more and more aspects of daily life. Common areas of work for ICT graduates include software engineering and programming, systems analysis and administration, general ICT management, multimedia development and ICT support.


Employment opportunities for ICT graduates are very strong at present, with research suggesting an ongoing skills shortage. In 2009, the ICT industry did not succumb to the effects of the global financial crisis (GFC) compared with many other sectors; 76.2 per cent of ICT workers were in full-time employment (Australian Computer Society, 2009). Looking ahead to 2013–14, telecommunications is projected to have the highest employment growth within the sector, with a 2.4 per cent increase per annum creating 11,700 jobs (

The industry has developed a unique corporate culture in which flexible employment conditions are commonplace.

ICT skills transfer easily from one country to the next, so experienced ICT professionals can expect to find career opportunities almost anywhere in the developed world.

What you need

  • A high level of technical expertise, with specific ICT skills varying widely from job to job
  • Ability to keep abreast of rapid changes in technology
  • Ability to communicate with individuals of non-technical backgrounds

Money matters

Graduate salary ranges for selected relevant occupations are as follows:

  • Database/systems administrator: $45,000–$63,000
  • ICT business/systems analyst: $47,000–$60,000
  • ICT support technician: $36,400–$51,500
  • Multimedia specialist/web developer: $40,000–$55,000
  • Software/applications programmer: $44,–$56,000

(Figures taken from from the Australian Graduate Survey 2008, GCA. Ranges refer to the middle 50 per cent of salaries for bachelor degree graduates with permanent residency, in full-time employment in Australia October 2007 to April 2008.)

Industry at a glance

  • 94% employed full time (ICT business systems analysts)
  • 37 years median age (business systems analysts)
  • Positive outlook (strong growth predicted)

(Sources:; Employment Survey Report, August 2009, Australian Computer Society.)

 Further Resources

Careers in ICT