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Preparing Your Application

All About Applications

Introduction

Job applications are a crucial element in the selection process of all organisations, as they allow equitable comparisons to be made between candidates. Whether you are applying for a voluntary or vacation position or a graduate job, the quality of your job application will be critical. If it is of a high standard, you will maximise your chance of being selected for an interview.

The best job applications make an impact. It usually consists of a cover letter, résumé and, if required, a statement addressing the selection criteria. Some organisations also require you to complete an application form.

Your application must include your address, professional email address and phone contact details. Personal information, such as your date of birth or marital status, is not required. You should also include your qualifications, a summary of your skills, relevant work experience and any extracurricular interests.

Online applications

Many organisations now require candidates to submit applications online. Online application forms often have to be completed in one sitting – you do not have the option to save and come back to it later. The key is to be prepared, have all documentation ready, make sure you have given yourself plenty of time to complete and check the application. If possible, download a hard copy of the form and write a few drafts before you complete a final copy online. Some online forms allow applicants to go back to previous fields and change information throughout the process.

Cover letters

The key to a successful job application begins with your cover letter, so it is important to get it right. Cover letters should be written individually for each application and should be no longer than one page. Use a formal business letter format, with your address and contact details followed by the employer’s details, and appropriate greeting line/salutation (eg. Dear Mr Smith). It is essential that you briefly address the key skills listed in the advertisement and demonstrate that you have gained those skills through your various work, study and voluntary experiences.

Résumé

A résumé should be written individually for each application and should be no longer than three pages. It should provide a summary of the skills you have gained through your education, relevant work experience (including full- or part-time, casual or voluntary), professional development and leisure activities. Include the names and contact details of two or three referees. Use an easy-to-read font, ensure margins are reasonably wide and information is well-presented (using bullet-points and clear headings). You must demonstrate that you have the experience to match the key skills required.

Résumé styles

Résumés are written using a variety of styles with the most common being chronological or functional. A combination of both styles is also effective. Select a style that best highlights your skills.

A chronological résumé presents the key information under a series of headings commencing with contact details, education and skills. Dates are prominent, with the most recent always listed first. Arrange your experience to demonstrate your career development path.

A functional or skills based résumé focuses on skills rather than a sequential career history. Although the standard categories may be used, the information is set out differently. For example, work experience is organised under job or work headings (eg. project administration or hospitality) rather than by dates. This avoids repetition of job duties.

As part of the screening process, résumés are often scanned on behalf of an employer. When key words from the selection criteria are addressed in the cover letter, the document is more likely to proceed.

Selection criteria

Employers use selection criteria to quickly and effectively short list candidates. Each applicant is rated on how closely he or she meets the criteria. Although criteria will vary from job to job, there are key employability skills, such as communication and team-work skills, which apply across most graduate positions.

The statement addressing the selection criteria should be presented in a separate document but attached to your résumé. You should address all of the items in the selection criteria and provide individual responses for each criterion. Provide a specific example that demonstrates the required competency using the STAR method as a basis (see details below).The key is to demonstrate what skills you have and where you gained them. Don’t exaggerate your claims, as you may have to discuss them further in an interview.

Remember...

It is essential that you have your résumé checked for grammar and spelling. Seek the assistance of your university careers service. Staff can help you refine your application, ensuring you don’t repeat information, exaggerate your qualities or ‘undersell’ your skills. If you are sending a hard copy, print a good quality copy and post it in an A4 envelope. Some applicants follow up their application with a phone call to demonstrate their enthusiasm.

STAR method

SITUATION
Outline a specific circumstance where you developed the particular experience or used the required skills or qualities. Set the context of the situation.

TASK
What was your role? What did you have to do?

ACTIONS
What did you do and how did you do it?

RESULTS
What did you achieve? What were the results of what you did?

“A poorly completed application form or résumé is one of the most common mistakes job seekers make. Where it is a case of spelling mistakes, incomplete information or poor grammar, a bad formal résumé will not get you far. The application is your chance to make a good first impression and it’s unlikely to make the cut if it’s not of a high standard. If in doubt, get a friend to check it.” – Will Blott, Google Australia

Application checklist:

  • Make a copy of the original form to use as a working document
  • Read through the whole application form and draft answers
  • Complete hard copy application forms in black or blue ink
  • Make sure all spelling/grammar is correct

This article is taken from the 2008 edition of Graduate Careers Australia's employer directory Graduate Opportunities .
Article by Yvonne Giltinan, Careers Educator, Department of Student Career Development Portfolio of Learning for Work and Community Victoria University

© 2008 Graduate Careers Australia

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